At a Glance

LavaBox worked alongside the Taranaki foundation to transform their grantmaking and donor engagement process with Salesforce Nonprofit Cloud and Experience Cloud.

Services
Implementation
Implementation
Managed Services
Managed Services
Key Technologies
Experience Cloud
Experience Cloud
Non Profit Cloud
Non Profit Cloud
Project Objectives
  • Manage increased grant application volume without making additional hires.
  • Leverage digitisation and automation to reduce grant application submission, review and processing time.
  • Release grant management portal with trusted data and embedded standard operating proceedcurs.
Impactful Outcomes
10x Increase
In grant applications managed with the same sized team.
down
Grant application processing time reduced from 2 days to 30 minutes.
Up
Improved experience for staff, applicants and volunteers.

"Definitely a worthwhile investment for Nonprofits who are looking to scale up and manage their growth in a sustainable way."

Josh Hickford

,

CEO

,

Taranaki Foundation

Challenges

  • Rapidly increasing grant application volume, from 6 applications to 100+ the following year.
  • Manual processes and spreadsheets unable to cope with increasing application volume.
  • Unable to make data-driven decisions due to data silos and limited reporting capability.

Solution

Nonprofit Cloud for Grantmaking:

  • Streamlined donor and grant management process that joins the dots between donations and funds.
  • Game-changing reports and insights that increase transparency and trust.

Experience Cloud Grant Portal:

  • Delivering a streamlined grants application and review process for recipients and volunteers.

Impact

Our work with the Taranaki Foundation has enabled them to be a responsive and responsibe funder. With the efficient, automative and auditable process we've created, the foundation has been able to manage an ever-increasing volume of grants applications while maintaining their current team size.

“Something that was taking me two days per week is now taking me half-an-hour.”

Theresa Cayley

,

Community Engagement Manager

,

Taranaki Foundation