School of Philosophy | LavaBox Client Outcomes

Making facilitators, administrators and students lives easier with Salesforce Education Cloud

LavaBox implemented Salesforce Education Cloud to help streamline School of Philosophy's enrolment and payment processes, and improve their student experience.

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At a Glance

School of Philosophy were using time-consuming legacy systems to manage their 5,000+ student records. After a successful implementation of Salesforce Education Cloud, they've now rolled the solution out to other partner schools across the world.

Services

Strategy

Implementation

Key Technologies

App Exchange Solutions

Project Objectives

Streamline enrolment and payment processes.
Transition 5,000 student records from legacy system to the Cloud.
Reduce administration time for volunteers and facilitators.
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Impactful Outcomes

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Built for scale, with solution adopted by multiple schools in the network.

Improved operational efficiency, allowing volunteers to maximise impact.

Improved student experience with streamlined payments and digital offerings.

"Never underestimate the value of working with a partner who you can rely on. It will save you time, it will save you cost, and the resulting product will be better."

Mark Bower

Tutor & System Administrator

School of Philosophy

Challenges

Managing 5,000+ student records in legacy database.
Manual processes, legacy systems and spreadsheets creating excessive admin time for volunteers.
Managing student payment reconciliation.

Solution

Streamlined enrolment process.
Digital course payments solution and communications workflow.
Complex data migration from legacy system.
Marketing automation platform integration.

Impact

Ultimately, our work with Auckland School of Philosophy improved the experience of their facilitators, volunteers and students. They've now extended the use of Salesforce Education Cloud to their partner school in Wellington, and are cosidering rolling out the solution to other schools across their global network.

School of Philosophy