How We Work
A Proven Process for Delivering the Outcomes That Matter.
From our first meeting through to go-live and beyond, here’s what working with LavaBox looks like:
Strategic Clarity
(programme or project level)
Zoom Out
We get to know your vision, strategy, culture and customers.This gives us essential context to align our work with your aspirations.
Zoom In
We analyse your current state, including people, processes, technology and data. This helps us identify challenges, opportunities and priorities.
North Star
We craft a shared North Star - a strategic blueprint that cuts through complexity, aligns stakeholders, and guides decisions.
Impactful Outcomes
(project level)
Define Objectives
We begin every project by crafting the objectives and key results (OKRs) that will measure its success.
Design for Impact
With clear objectives, we’re able to make confident design decisions around technology, architecture, data models, business processes, experiences and journeys.
Monitor & Optimise
Finally, we monitor post-go live performance, continuously optimise, and use insights to define our next objectives.
Deliver at High Velocity
Next, we leverage AI-powered delivery frameworks to implement quality solutions with speed and precision. This ensures we’re delivering exceptional cost/benefit.
Our Process In Action
Data Cloud Unlocks Trapped Data to Deliver a Previously Unachievable Use Case
Services
Strategy
Implementation
Managed Services
Salesforce Technology
Data Cloud
Marketing Cloud
Integration
App Exchange Solutions
Sales Cloud
Delivering impactful outcomes
4 Weeks
Successful Data Cloud proof of concept live and meeting objectives.
Check
Met Mazda's global NPS directive.
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Delivered a C360 data model and drag-and-drop segmentation to accelerate delivery for future use cases.
View Full Case Study
Data Cloud Unlocks Trapped Data to Deliver a Previously Unachievable Use Case
“LavaBox was able to guide us from vision to plan to execution. We truly feel we have a partner who is working with us to deliver great value to our business.”
Chris Tankard
,
GM of Operations
