Deadly Ponies Pairs Premium Products with a Premium Service Experience
Deadly Ponies needed a platform that delivered a premium customer service experience that matched their premium product. We developed an intuitive architecture on Salesforce Service Cloud that is delighting both staff and customers.
At a Glance
Services
No items found.
Key Technologies
Service Cloud
Project Objectives
Impactful Outcomes
“We had some very complex structures in place. LavaBox worked really hard to define how those processes should run to best practice on Salesforce.”
Steve Boyd
,
Managing Director
,
Deadly Ponies
Challenges
Solution
Impact
,
,
Deadly Ponies
Ready to create a premium retail service experience?
More impactful outcomes
Deadly Ponies
Retail
Deadly Ponies Pairs Premium Products with a Premium Service Experience
Customer Experience (CX)
Service Cloud
