Marek Harms

Senior Business Analyst & Project Manager

Marek is a highly-experienced Senior Business Analyst who likes to drill down into the depths of
people, process and CRM technology.

Marek goes where no process analyst has gone before, always asking himself and his clients the “why” question on the way. His approach uncovers insights that lead to significant improvements to operational efficiency and customer experience.

His 20+ years of CRM experience spans a wide range of industries and countries, working on
international projects across Europe, North America and now Australia and New Zealand. With
his engineering background and natural curiosity, he is able to combine an analytical approach
with his hands-on practical experience.

As a native German from Munich, he values structure, dedication, new challenges and a good
cold beer after the day’s work is done. Working at Lavabox provides all of the above!