01 December, 2020
Company UpdatesFor many years, St John had used physical postage to manage their Supporter Scheme. LavaBox were brought in to reimagine the programme as a digital-first experience. Leveraging Salesforce Pardot, we designed an end-to-end journey that transitioned St John supporters to lower-cost digital channels while delivering a more efficient and engaging member experience.
“Our customers are getting a faster and more relevant experience from us.”
Pip Garrett
29 November, 2016
Company UpdatesDeadly Ponies needed a help desk system that delivered a premium customer service experience that matched their premium product. We developed an intuitive architecture on Salesforce's Service Cloud platform that is delighting both staff and customers.
More02 October, 2017
Company UpdatesIn September 2007, my (still) best friend, John McLean and I decided to go into business together. I was 21 years old and John was 24. Our plan was to design a ton of quality, affordable websites for small businesses, make recurring revenue from the web hosting and retire within 4 years to live out the rest of our days on a beach somewhere. How hard could it be?
More07 December, 2021
Company UpdatesIn a year that has seen unprecedented IT skills shortages, it’s gratifying to see the LavaBox team and culture continue to grow and thrive.
MoreLevel 2 - 224 Symonds St
Eden Terrace
Auckland 1024